Shipping and payment information
SHIPPING INFORMATION
Shipping methods and costs
Digital services
No shipping costs.
Delivery will be made immediately by e-mail. If the e-mail does not arrive, please contact our customer service.
Physical products
- Standard shipping (Economy)
- Express delivery (Priority)
The exact shipping costs depend on the destination country and will be displayed in the checkout.
Shipping service provider
Your order will be delivered safely and reliably by our partners Swiss Post and DHL.
We deliver to the following countries:
- Germany
- Austria
- Switzerland
- Lichtenstein
For deliveries to other countries, please contact us before ordering using the contact form.
Delivery time
Deliveries Switzerland & Liechtenstein
- Swiss Post Economy (2-4 working days)
- Swiss Post Priority (1-2 working days)
Deliveries to the EU
- Standard shipping (4-8 working days)
- Express delivery (2-4 working days)
Delivery times may vary depending on the destination country and individual circumstances.
PAYMENT INFORMATION
We offer you a variety of secure payment methods:
Credit card
We accept Visa, Mastercard and American Express. Your credit card account will be debited after the order has been completed.
Instant bank transfer (Klarna)
Pay directly via your online banking. Your order will be processed immediately
Prepayment
Please transfer the amount to our account in advance. The order will be processed after receipt of payment. You will automatically receive all information about our bank details approx. 30 minutes after placing your order.
IMPORTANT NOTES
Taxes and customs duties
All prices include the statutory VAT of the respective country.
For deliveries to the EU or other countries outside Switzerland, the buyer shall bear any customs duties and import taxes that may be incurred.
Business customers (B2B)
Business customers with a valid VAT ID in the EU receive their delivery without VAT as part of the reverse charge procedure.
Do you have any questions?
Contact us via our contact form.