Inspire your customers
A comprehensive overview of your customer base not only relieves you of administrative tasks, but also forms the basis for effective customer communication that promotes satisfaction and loyalty. The functions of the ems customer management module enable a structured way of working by organizing customer data into customer networks. This allows you to clearly map the structure of your customers, including departments and contact persons, as well as the relationships between customers. You also have the option of modifying customer properties according to your own requirements.
All important data at a glance
To build excellent customer relationships, relevant data such as contact information must be easily available and meaningfully organized. Regardless of the category, all customer-related data such as quotations, orders, invoices or tickets can be viewed at lightning speed with our CRM tool. This module also ensures order in customer correspondence and offers a 360-degree view that enables the analysis of customer behavior and supports professional customer relationship management.
Effective campaigns
For successful marketing campaigns, the ems module offers a campaign management function that involves both customers and employees. You can easily create campaigns, invite company employees and export participant lists for serial letters. This allows you to keep track of your marketing activities at all times.
Individual conditions
The ems customer management module also makes it easier to handle individual customer conditions. The conditions assigned to customers are automatically taken into account during sales or invoicing. With our ems module, you create the basis for a structured, efficient and customer-oriented way of working that inspires your customers and promotes long-term relationships.
