Efficiency and growth for your company in the service sector

Our business packages for service providers offer comprehensive and tailored solutions specifically designed to optimize your service company’s operations, increase efficiency and maximize customer satisfaction. By integrating modern technologies and proven strategies, we help you take your business to the next level. Order management
Our comprehensive order management systems allow you to keep track of all ongoing projects and orders at all times. From order creation to final invoicing – everything is organized centrally and transparently to ensure seamless processing. Mobile service report
Enable your field service employees to record their activities and reports directly on site. With our mobile service report solutions, you can document services efficiently and invoice them promptly, resulting in higher customer satisfaction and faster payment processing. Customer relationship management (CRM)
Our CRM systems help you manage valuable customer information and interactions. Create loyalty programs, personalized offers and use data analysis to continuously improve service for your customers. Quotation and invoicing
Optimize your quotation and invoicing process with our flexible solutions. Create and send professional quotes and invoices quickly and easily, and keep track of outstanding payments and reminders.

Depending on the size, the subscription includes the following modules of the ems system.

These included modules can be used without any restrictions for the specified number of employees. In addition, we offer regular updates and technical support to ensure that all functions are always up to date and running smoothly:

Starter - contains the following modules

Offer management

With the quotation management module, you can create and manage quotations quickly and efficiently. The software allows you to create professional quotation documents that you can send directly to your customers. You can track quotation statuses, set reminders for open quotations and receive detailed analyses of your quotation processing. Integration with other modules, such as customer management and order processing, seamlessly supports the entire process from quotation creation to order placement. Quotation management helps you to win more orders and optimize your sales processes.

Customer orders incl. Service report

The module for customer orders and service reports supports you in recording and processing customer orders. You can create and process orders and track their progress in real time. The software also allows you to create service reports that document the services provided in detail. Integration with other modules, such as merchandise management and invoicing, optimizes the entire order process from acceptance to invoicing. This allows you to improve your service quality and increase customer satisfaction.

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Deployment planning

The shift planning module supports you in efficiently assigning employees to various projects and tasks. With this application, you can create duty rosters, manage shifts and view the availability of your employees in real time. Thanks to the intuitive user interface, even complex deployment scenarios can be easily mapped. Shift planning enables optimized use of resources, reduces idle times and ensures that there is always enough staff available for all upcoming tasks.

Time tracking

With the time recording module, you can record your employees' working times precisely and efficiently. This application makes it easy to record the start and end of working hours and break times. It also offers functions for managing overtime, vacation time and sickness notifications. Time recording integrates seamlessly with other applications such as order management or ticketing and provides you with detailed reports on working time analysis, helping you to increase productivity and ensure compliance with legal regulations.

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Basic - contains all modules from Starter and additionally the following modules

Accounts payable

With the accounts payable module, you can manage your supplier liabilities professionally and efficiently. The application allows you to record and check incoming invoices, manage payment deadlines and make payments. Automated workflows and notifications allow you to keep track of payments due at all times and avoid interest on arrears. Accounts payable also offers you extensive evaluation options to analyze your expenses and manage your liquidity.

Accounts receivable

The accounts receivable module offers comprehensive functions for managing your customer receivables. You can create invoices, post incoming payments and automate dunning runs. The software supports you in liquidity planning with detailed reports and analyses. Thanks to the integration with other modules, you always have an overview of open items and can organize receivables management efficiently. Accounts receivable accounting helps you to minimize payment defaults and optimize your financial processes.

Extra - contains all modules from Starter and Basic and additionally the following modules

Customer management with campaign management

The customer management module with integrated campaign management offers you a powerful solution for managing your customer relationships and marketing activities. This software allows you to create and maintain detailed customer profiles, including contact details, interaction history and preferences. It allows you to segment your customers according to various criteria in order to plan and execute targeted marketing campaigns.

document management

The document management module enables you to efficiently manage, store and organize all of your company's important documents. With this software, you can digitize, classify and securely archive documents. The integrated search function allows you to quickly find the files you need. The module also supports team collaboration by facilitating the joint editing and approval of documents. With document management, you always have an overview and can significantly improve your business processes through optimized document flows.

Users	3.0000, 10.0000, 20.0000

Zahlungsplan	monthly yearly
Paket	Basic Extra Starter Clear

SME business package – Service provider